Tech Friction Checklist
Identify where technology is slowing down your business. Check each item that applies to your operations.
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📝 Data Entry & Manual Work
- I enter the same information into multiple systems
- I copy data between spreadsheets regularly
- I manually send recurring emails or reminders
- I spend time formatting reports that could be automated
- I retype information from paper forms into digital systems
🔗 Tool Integration
- My tools don't sync with each other automatically
- I export from one system to import into another
- Customer information exists in multiple disconnected places
- I use email to move data between team members
- When one system updates, I manually update others
💬 Communication & Workflow
- Important updates get lost in email threads
- Team members ask "where is that file?" frequently
- I lack visibility into task/project status without asking
- Customer requests fall through the cracks sometimes
- Handoffs between team members cause delays or errors
💳 Software Subscriptions
- I pay for features I don't use in multiple tools
- I have overlapping tools that do similar things
- I'm locked into expensive software due to data
- Monthly SaaS costs keep creeping up
- I'm not sure what all my subscriptions cost monthly
⏰ Time Drains
- Routine tasks take longer than they should
- I spend time waiting for slow systems or loading
- Finding information requires searching multiple places
- I do the same troubleshooting steps repeatedly
- End-of-day/week/month closing takes hours of manual work
Score Your Results
Count the items you checked and see where you stand:
- 0-5 items: Your tech stack is working well. Minor optimizations possible.
- 6-12 items: Moderate friction. A few integrations or automations could save significant time.
- 13-19 items: High friction. You're likely spending 5-10+ hours weekly on tasks that could be automated.
- 20+ items: Critical friction. Technology is significantly hindering your business operations.
Checked more than 5 items?
Let's talk about which friction points are costing you the most time and money - and how to fix them.
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Main Street Logic - Technology consulting for small business
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